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Standards of service

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VMS operates strictly under the guidelines received from the Diplomatic Mission. Each and every input received is immediately implemented.

VMS Group commits to conduct such outsourcing only directly, without sub-contracting any of the activities to a third party. We believe that only a service provided directly by the partner selected by your Embassy would allow to ensure maximum confidentiality and security of the data, to exert maximum control on quality, reliability and efficiency the overall process and to always maintain ongoing real time dialogue between your Embassy and Consulate and the selected operator.